Customer-Centric | Fearless in the face of cold, undaunted by snow, ensuring timely delivery to customers.

Under the severe test of extreme weather and natural disasters, Dongfeng's overseas soldiers once again demonstrated their excellent style of shouldering responsibilities, overcoming difficulties, and being brave and skilled in battle. Recently, a dedicated obstacle clearing vehicle equipped with a high-end new energy SUV, VOYAH Free, successfully overcame the harsh environment of rain, snow, and ice after six days of unremitting efforts, and was delivered to customers in Ulaanbaatar, Mongolia on time. This action not only fulfills Dongfeng Motor's solemn commitment to overseas customers, but also conveys Dongfeng Motor's deep care for users.

In early January of this year, Mongolian dealers urgently added orders for the new VOYAH Free model in addition to bulk orders, hoping to deliver it to customers before the Chinese Spring Festival (Mongolian White Moon Festival). However, on the eve of the Spring Festival, the sudden rain, snow, and freezing weather in Wuhan posed a huge challenge to the delivery of tasks. Faced with this sudden change, the passenger car Central Asia marketing team responsible for executing this export task quickly responded, carefully planned, equipped with necessary cold and emergency equipment, maintained close contact with the delivery driver on a daily basis, and informed the weather and road conditions along the way in advance. In the end, overcoming numerous difficulties, VOYAH Free was delivered to its destination on the 30th day of the twelfth lunar month in a timely and safe manner, and delivered to a customer in Mongolia.

Faced with the challenge of extremely cold weather, in order to ensure the timely delivery of VOYAH Free, the relevant person in charge of the marketing team stated, "Customer satisfaction and trust are our unremitting goals. In any situation, we will do our best to fulfill our commitment to customers and ensure that they can enjoy the highest quality and most caring service."

This successful delivery not only demonstrates the company's firm confidence in product quality, but also demonstrates the professional competence of the company's overseas marketing team. Faced with natural disasters such as rain, snow, and freezing, we always adhere to the concept of "caring for everyone, caring for every car", constantly innovate service models, and provide users with more convenient and humane car purchasing services. Looking ahead to the future, the company will continue to deepen international cooperation, expand overseas markets, and win the favor of more overseas consumers with higher quality products and services.